Hi, we have a company located in Sydney Australia and we just launched new Internet & telephony products and need some staff assistance to do the following:
1. Answer customer calls to troubleshoot Internet issues with ADSL, Emails, Hosting, etc..
2. Telemarketing - outbound calls (you will be on hourly rate, but we expect results)
3. Sales inbound (signing up customers to the products that we offer)
4. Collection calls - calling customers that are behind in payments and get them to update the billing details or start paying for their bills.
5. Other projects as they come up such as responding to customers emails, letters, faxes etc..
The people that can apply must:
1. Speak excellent English & must be trust worthy
2. Works from quite environment (no birds, people, dogs, other noises in the background)
3. A fast Internet connection minimum is 1.5mbps download & 512+ k upload
4. Be able to connect to our VOIP connection
5. Have an update to date computer and headset (cheap headsets will not be accepted)
6. Excellent skills in telemarketing, sales & customer service. Be polite, friendly and professional
7. Excellent knowledge with computers, phones and the Internet
8. Be flexible to work on weekends and different days (our operating hours are 9 am - 8 pm 7 days a week Australian Eastern Standard Time +11GMT)
9. Be available exclusively for us during operating hours and he/she will be monitored throughout the day.
On top of your hourly wages; if you do make lots of sales and achieve good results you will be offered with more $$$ rewards and increased hours.
Please do not reply if you do not have the experience or if you can not meet the above conditions.