Write a user guide for Business Process Management project delivery -- 2

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In the past I have been involved in several process improvement initiatives. Given my background I have good understanding of these processes not just from a process consultant point of view, but also from the end user view point as I have been in both positions. Besides my writing skills, I strongly believe my background in this area would be very useful in helping you build a good user guide. I am not only good at creating content (especially in this area) but also with formatting and high resolution images and diagrams. I assure you good quality document with pictures which you can publish as pdf, print as a book or project on a screen. Lastly, I'm a no fuss easy to work with freelancer. I totally understand there would be difference of opinions in the course of building such a manual and I am open to feedbacks and improvements. After all, end customer satisfaction is my primary goal and I will strive to ensure you have the best product to present to your clients. Thanks

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Hi there I'd love to help you write your user guide. I'm a freelance writer based in Sydney with extensive experience writing content across a range of mediums and in different industries. Recently, for example I have written a service manual for a property company and website content for a mortgage broker, mechanic business, an art gallery and a large electrician company. I have a degree in communications and experience in advertising, marketing, publishing and publicity. I have a profound grasp on the English language. I'll be able to create content that is concise, thorough and engaging whilst being easy for your clients to understand. I'll be able to do this for you quickly and guarantee my work will be free from errors. Please let me know if you have any questions or need anything further. Hope to hear from you. Best Ashleigh

I completed a few very successful projects recently. Feel free to read the reviews. I believe that I write well and that my English Language skills are exceptional and analytical abilities are formidable. My academic background (MSECE from University of Massachusetts, Amherst, MA, USA) allows me to understand the finer nuances of reasoning. Having said that, the most important skill set is my dedication to ensure that you really get the final product which satisfies you and hopefully I can provide a service which will assist you in your endeavors. While editing, I just don't oversee what you have written. I actually write and rewrite sentences, paragraphs, pages, etc depending on what I believe would result in an exceptional piece of written work worth its name. I truly believe that I can deliver the goods which you need and/or deserve. Thank you. LucidThoughts.

I can do this very well........................................................................................................................Lets discuss

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Greetings, I am interested in this opportunity. I have 6+ yrs of technical writing experience in documenting user guides, installation manuals, online help. I have also worked on SDLC methodology. Let me know your convenient time and we can discuss more about the project. Regards, VB

I am a certified Project Manager Professional skilled in developing businesses process management systems.

I have over 15 years experience in both BA/BPM and Project Management with KPMG Consulting, HP, Australia Post and Focus Business Group. This includes writing and modifying internal methodologies, writing user guides for processes and software, developing tools and techniques, and facilitating formal training courses for internal staff. I also have qualifications and certifications in project management and accounting. Now semi-retired, I work on projects that catch my interest. This is a conditional bid (for a maximum of 60 hours) as the information provided does not allow me to make an accurate assessment of the work required. I have two overriding questions - whether there is already a detailed documented methodology on which to base the user guide and reference card; and at what detail level are you expecting the user guide (not a simple question). If I were going to do the work, my ideal would be to start with a brief consulting exercise (separate job) to quickly clarify what you are looking for and what you already have in place. Regards, Theresa Evans.

Hi, I really interested in this project and I would like to bid for this project. 1. I have good critical thinking skill and I am able to research independently all topics related to the this project. The references will be from journal papers, well-organized training courses. 2. I do have access to ACM elearning center which provides SCRUM training courses for business development process, hence I have good references in preparing this management document. 3. More importantly I do have strong experience in using tools (daily) such as Confluence and Wiki for business project management. Iam very familiar with sprint planning, monitoring and execution,... and retrospective (at the end of a project). Additionally I am interested in the process improvement at work, hence with various ideas and good critical thinking skill, I could provide some suggestions for improvement of your current business process. Overall, I believe I could complete this project on time and with good quality. If you have any inquiries, please feel free to let me know. Thank you and hope to work with you. All topics in this project will have presentation slides for demonstration of the work flow as well as ease of understanding to your company's employees. References to all resources will be provided and citation will be done accordingly. Credit: Engineering Economics & Entrepreneurship (Grade A), Professional Communication Skill (Grade A), Good Experience in Engineering Project Research & Development.

Hello there, I am Shahbaz from Pakistan. I am PMP certified project manager with over 8 years of project management, business analysis and SDLC management. I have used and tailored different project methodologies including waterfall, scrum/agile and water-spiral. I am sure that I can be of great value for you on this project. Thanks and Regards, Muhammad Shahbaz

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