Customer Service - USA ONLY
$8 USD / hour
Currently we are in high demand for Inbound Customer Support Professionals to take Inbound customer contacts. You will have the ability to select your own hours in 30 minute intervals and work from the comfort of your home. Below you will find an overview of the scope of service for your review
*Servicing Information - $8-$12/Hour*
* Hours Available January through April:
* 8am - midnight EST Sunday - Saturday
* A minimum of 20 hours of which, 4 hours on Saturday or Sunday and 3 hours on Monday.
* April 17th a minimum of 4 hours.
*Course Certification - 12/12/16 – 01/03/2017 ($39.99)
Monday thru Friday Class Times: 9:00 AM – 3:00 PM EST
*No class December 26th and January 2nd* .
Service revenue is earned once you have passed the course certification and begin servicing for the client.
*$300 contract bonus and $50 per referral bonus!*
*What to Expect, Below is a partial scope of services you can expect in the product support program:*
* Interact with customers via phone, focusing on data entry, navigation, and researching questions.
* Research, analyze and determine an appropriate course of action for customers.
* Be a positive representative for the company and the product; take a caring and empathetic approach to customer interactions.
* Articulate how to use the product accurately and efficiently resolve customer inquiries on the first contact.
* Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
* Act as a technical resource when assisting customers to resolve problems with devices and equipment.
* Provide support via phone and/or one-way video and screen share technology.
* Must have a reliable internet connection
* Windows 7,Windows 8, and Windows 10
* A second monitor is found to be beneficial for this program, but not required
* POTS telephone line (Plain old telephone system, landline)
* Ability to pass a background check ($7.95)
Project ID: #11912550
About the project
20 freelancers are bidding on average $8/hour for this job
If you will consider an Indian applicant. I have fully read the description and agree to all the requirements and guidelines. My experience is diverse and vast and am more than qualified to take on and excel in this jo More
I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to m More
Hello I am very interested and willing to work on this job. I have been working as a VA for almost 10 years. My skills are customer support, lead generation, telemarketing, appointment setting, wordpress, social media More
Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photosho More
Hi, I can do that. Please contact for further discussion. Hopefully you'll like my professional approach. Thanks! Allrounder
Respected Sir, Further to the discussion, please find the details of ourself below: We are an International & Domestic BPO Call Center company, based in India. We are looking for Inbound or outbound Process More
Dear Hiring Manager, I am from one of the developing countries in the world, to be precise a Nigerian who was born and bred in Nigeria and who still resides therein. I am a Computer Engineer/IT Technician who is skill More
Hello! I can help you with this project, I have the team of experienced professionals. Looking forward to a positive response from your side. Thank you.