Customer Service - USA ONLY

Closed Posted 7 years ago Paid on delivery
Closed

Currently we are in high demand for Inbound Customer Support Professionals to take Inbound customer contacts. You will have the ability to select your own hours in 30 minute intervals and work from the comfort of your home. Below you will find an overview of the scope of service for your review

*Servicing Information - $8-$12/Hour*

* Hours Available January through April:

* 8am - midnight EST Sunday - Saturday

* A minimum of 20 hours of which, 4 hours on Saturday or Sunday and 3 hours on Monday.

* April 17th a minimum of 4 hours.

*Course Certification - 12/12/16 – 01/03/2017 ($39.99)

Monday thru Friday Class Times: 9:00 AM – 3:00 PM EST

*No class December 26th and January 2nd* .

Service revenue is earned once you have passed the course certification and begin servicing for the client.

*$300 contract bonus and $50 per referral bonus!*

*What to Expect, Below is a partial scope of services you can expect in the product support program:*

* Interact with customers via phone, focusing on data entry, navigation, and researching questions.

* Research, analyze and determine an appropriate course of action for customers.

* Be a positive representative for the company and the product; take a caring and empathetic approach to customer interactions.

* Articulate how to use the product accurately and efficiently resolve customer inquiries on the first contact.

* Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.

* Act as a technical resource when assisting customers to resolve problems with devices and equipment.

* Provide support via phone and/or one-way video and screen share technology.

* Must have a reliable internet connection

* Windows 7,Windows 8, and Windows 10

* A second monitor is found to be beneficial for this program, but not required

* POTS telephone line (Plain old telephone system, landline)

* Ability to pass a background check ($7.95)

Customer Service Customer Support Data Entry Phone Support Virtual Assistant

Project ID: #11912550

About the project

20 proposals Remote project Active 7 years ago

20 freelancers are bidding on average $8/hour for this job

Harun1986

Dear Sir, Hard work is my key!! I am expert of admin, Research , Scraping ebay, amazon etc If your admin or any work need to learn that i am interested to learn and always 100% flow your order. look like i am your More

$8 USD / hour
(157 Reviews)
6.3
samjohnyb4u

If you will consider an Indian applicant. I have fully read the description and agree to all the requirements and guidelines. My experience is diverse and vast and am more than qualified to take on and excel in this jo More

$8 USD / hour
(8 Reviews)
3.9
tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon More

$8 USD / hour
(18 Reviews)
5.1
adamckitchen

I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to m More

$8 USD / hour
(1 Review)
3.4
dmayankdhingra

Hired by the Employer

$8 USD / hour
(0 Reviews)
0.0
mlvhernando04

Hello I am very interested and willing to work on this job. I have been working as a VA for almost 10 years. My skills are customer support, lead generation, telemarketing, appointment setting, wordpress, social media More

$8 USD / hour
(0 Reviews)
0.0
nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Here is the crux of the qualifications that I present: • Track record of providing More

$12 USD / hour
(1 Review)
0.0
smbnsn

I am an expert customer support/telemarketing professional over 10 years experience in call center industry. I have a call center of 60 seats capacity with experience agents. I have 24/7 power backup, reliable internet More

$8 USD / hour
(0 Reviews)
0.0
juliefaizur6773

Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photosho More

$8 USD / hour
(0 Reviews)
0.0
brarshagan77

I have 2 years experience in inbond and outbond customer support. I love mywork

$8 USD / hour
(0 Reviews)
0.0
greatawan78

Hi, I can do that. Please contact for further discussion. Hopefully you'll like my professional approach. Thanks! Allrounder

$8 USD / hour
(0 Reviews)
0.0
pravintiwari014

Respected Sir, Further to the discussion, please find the details of ourself below: We are an International & Domestic BPO Call Center company, based in India. We are looking for Inbound or outbound Process More

$8 USD / hour
(0 Reviews)
0.0
ashokbhushan1

Have 5 years of experience as tech support.

$8 USD / hour
(0 Reviews)
0.0
Banwoismail10

Dear Hiring Manager, I am from one of the developing countries in the world, to be precise a Nigerian who was born and bred in Nigeria and who still resides therein. I am a Computer Engineer/IT Technician who is skill More

$8 USD / hour
(0 Reviews)
0.0
amtorres

A proposal has not yet been provided

$8 USD / hour
(0 Reviews)
0.0
aliciahammond86

A proposal has not yet been provided

$8 USD / hour
(0 Reviews)
0.0
rajabilalkhan2

Hello! I can help you with this project, I have the team of experienced professionals. Looking forward to a positive response from your side. Thank you.

$8 USD / hour
(0 Reviews)
0.0