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Mystery Audit of Hotels

In this project, you will be trained and will be responsible for an important role of executing mystery audits for a growing start-up. Founded in 2015, Treebo is a new age hotel brand of budget hotels offering comfortable stays at budget prices. Currently, it is looking to expand its hotel base in the city of Guwahati.

Your job is to contact and visit the list of hotels provided to you and validate each of them with reference to a given criteria.

Steps:

> Thoroughly understand the business model of Treebo Hotels.

> Read and comprehend the comprehensive criteria provided to validate a hotel.

> You will be given a database of all the hotels in your city which need to be audited and validated by you based on the checklist provided.

> You need to conduct the audit on 2 levels, first by contacting the hotel over call and then by physically going there. In each case, you have to engage with them like a typical customer and henceforth conduct the audit without letting them know that you are an auditor representing Treebo.

> You would also be trained on the way you need to talk to your contacts and given a set of steps that you need to follow throughout your engagement with them.

> You would be required to maintain a database while engaging with the contacts. This database would contain the details of all the deliverables as required from you in this internship. The framework for the same would be provided.

Skills: Project Management

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About the Employer:
( 0 reviews ) India

Project ID: #12146421

6 freelancers are bidding on average ₹9722 for this job

Yuri100

Hello! Will be glad to discuss your hotel chain booking system. In particular, development of in-house PMS and channel management system. Thank you.

₹7777 INR in 3 days
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₹11111 INR in 2 days
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Surajmsn

Past experience of pizza Hut and understanding of the champ customer review process.

₹11111 INR in 20 days
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transvaal67

Dear sirs! I have been an assistant professor at the technical college for tourism in Vienna and have made a lot of experiences concerning hotels. As a business consultant I travel a lot and have seen a many hotels More

₹7777 INR in 10 days
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aka5831427bc9a06

I did same kind of assignment earlier mystery audits for Dominos India.

₹8888 INR in 3 days
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everyuse321

I have conducted audits for retailers and services providers.

₹12222 INR in 10 days
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Sumitdhadda27

Having required skill set to perform the proposed task and has done similar assignments in the past, also pursuing Certified Fraud Examiner degree from USA which gives additional advantage to handle project like this.

₹8333 INR in 3 days
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