Find Jobs
Hire Freelancers

customer service trouble ticket system

$500-5000 USD

Completed
Posted about 19 years ago

$500-5000 USD

Paid on delivery
This project consists of a trouble ticket system for a service business unit in charge of resolving hardware problems on customer industrial equipment. The trouble ticket system will be based on a mySQL/PHP database and hosted on an intranet web Apache server. Access will be login dependent. Currently all data concerning customer and equipment installed base is available in excel files. This data will have to be imported from excel files into new mySQL database. There will be different levels of users: administrator, technician, supervisor. The different level of users will have different access rights. Administrator can assign levels to users. The ticket form will have almost the same look as the paper form currenlty used. There will be views, whose access is user dependent, to view, edit and export the list of the customers, equipments and tickets. To simplify future maintenance it is required to put all HTML, PHP and images files in directories named after the chapters contained in this specification. For example all code related to the login should be in a directory called “1_Login page??, similarly those related to the Main menu in “2_Main Menu?? and so on. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform Linux, Apache, MySQL, PHP, Browser for testing: Internet Explorer
Project ID: 3539937

About the project

31 proposals
Remote project
Active 19 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
Awarded to:
User Avatar
See private message.
$467.50 USD in 77 days
4.6 (41 reviews)
5.4
5.4
31 freelancers are bidding on average $965 USD for this job
User Avatar
See private message.
$1,360 USD in 77 days
5.0 (270 reviews)
7.9
7.9
User Avatar
See private message.
$1,020 USD in 77 days
3.5 (191 reviews)
8.1
8.1
User Avatar
See private message.
$935 USD in 77 days
3.9 (41 reviews)
7.2
7.2
User Avatar
See private message.
$1,275 USD in 77 days
4.9 (82 reviews)
6.8
6.8
User Avatar
See private message.
$476 USD in 77 days
4.8 (63 reviews)
6.3
6.3
User Avatar
See private message.
$510 USD in 77 days
5.0 (43 reviews)
6.1
6.1
User Avatar
See private message.
$1,700 USD in 77 days
4.9 (6 reviews)
6.0
6.0
User Avatar
See private message.
$510 USD in 77 days
4.6 (56 reviews)
6.0
6.0
User Avatar
See private message.
$765 USD in 77 days
5.0 (54 reviews)
5.8
5.8
User Avatar
See private message.
$425 USD in 77 days
4.8 (54 reviews)
5.1
5.1
User Avatar
See private message.
$722.50 USD in 77 days
4.9 (18 reviews)
4.9
4.9
User Avatar
See private message.
$1,003 USD in 77 days
4.9 (21 reviews)
4.7
4.7
User Avatar
See private message.
$850 USD in 77 days
5.0 (9 reviews)
3.8
3.8
User Avatar
See private message.
$425 USD in 77 days
5.0 (3 reviews)
3.7
3.7
User Avatar
See private message.
$510 USD in 77 days
5.0 (15 reviews)
3.7
3.7
User Avatar
See private message.
$850 USD in 77 days
4.3 (7 reviews)
3.7
3.7
User Avatar
See private message.
$1,020 USD in 77 days
5.0 (2 reviews)
3.4
3.4
User Avatar
See private message.
$850 USD in 77 days
4.6 (5 reviews)
2.7
2.7
User Avatar
See private message.
$637.50 USD in 77 days
4.8 (9 reviews)
2.4
2.4
User Avatar
See private message.
$425 USD in 77 days
5.0 (2 reviews)
2.2
2.2

About the client

Flag of ITALY
Italy
5.0
5
Payment method verified
Member since Apr 8, 2004

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.