Need a Virtual Assistant (Customer Service, Operations, Research)

Closed Posted 6 years ago Paid on delivery
Closed

Hi,

We need a full-time Virtual Assistant for our Dropshipping e-commerce business.

The main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Extracting orders into excel, treat and filter data and send them to supplier

- Place orders with system online

- Make research online to find products, videos and images

- Light maintenance of Social Media and moderate comments

- Write product descriptions

- Other assisting tasks will be added as the work progresses

MUST:

- Must have good writing skills in English and grammar

- Must have good command of excel and e-mails

- Must be willing to achieve

- Must be able to take initiative

- Be Trustworthy

GOOD TO HAVE:

- Knowledge in image or video editing is a plus

- Knowledge of shopify, oberlo and aliexpress is a plus

The applicant should have experience in customer service in e-commerce. He/She must be good in managing customer requests.

Work will be spread from Monday to Saturday. We will start with a work on hourly basis. Once applicant is proven to be good and we know the hours required, we will hire as a monthly package.

Thanks,

Regards,

Customer Service Excel Internet Research Order Processing Virtual Assistant

Project ID: #14719565

About the project

42 proposals Remote project Active 6 years ago

42 freelancers are bidding on average $5/hour for this job

mnurunnabi93

Hi, I went through carefully your whole job description and I am confident that I will be helpful for you. Eagerly waiting for your positive response. Thanks

$4 USD / hour
(59 Reviews)
7.6
topchoicenetwork

Hello Sir, I am a professional virtual assistant, having good hand over all types of administrative tasks, sales, marketing, eCommerce store management, client support and relationship management. I am a good team More

$7 USD / hour
(85 Reviews)
7.0
amirn2011

Hi, I am ready for your Virtual Assistant Project. Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure More

$2 USD / hour
(136 Reviews)
6.6
furqanahmed55

Hello, I graduated from Boston University USA. I have lot of experience working as virtual assistant doing:- - Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds More

$5 USD / hour
(10 Reviews)
6.1
prem4998

Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I More

$5 USD / hour
(82 Reviews)
6.7
JC80

Hello Madam/Sir This is Mousumi Chakraborty. I am a freelance worker for four years now. I am a writer, data entry operator, Internet researcher, Facebook/Twitter page manager, email sender, press release writer. I More

$5 USD / hour
(5 Reviews)
5.8
sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to p More

$8 USD / hour
(25 Reviews)
6.0
FutureAp

Hi, I have completed similar projects efficiently please check my portfolio and profile. Thanks Ahtesham

$5 USD / hour
(15 Reviews)
5.5
julesmariano

After reading over your job posting this looks like a perfect fit for my skill sets. I am JM Mariano and I am a certified eCommerce Professional, and a seasoned Project Manager, Talent Acquisition Manager, and Virtual More

$11 USD / hour
(2 Reviews)
5.3
sarbjeet911

Hello Sir/Madam, Love to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website.I have more than 4 year experience in Ecommerece More

$4 USD / hour
(4 Reviews)
5.3
shielacarttom

Dear Sir/Madam: Please consider me as an applicant for this position. I completed four years of college education with a degree of Bachelor of Science in Information Technology. I can give you my excellent typing sk More

$5 USD / hour
(14 Reviews)
4.7
VOTIKO

we are expert in virtual assistant and customer support service. we can handle all your operation and research related work virtual. Votiko is professional telemarketing company established since 2004. We have a tea More

$5 USD / hour
(4 Reviews)
4.8
rinarish

​​​​​​​​​​​​​​​​​​​​Dear Sir/Madam, ​​Good d​​ay to you! ​​ I am quite keen on this project that you have raised so I’m hoping (fingers t​​ightly crossed) that I’ll be given the opportunity to help/assist/work on More

$6 USD / hour
(18 Reviews)
4.3
dominiqueaustin

Hi there, For 6 years, I've offered my skills to assist companies of varying sizes and industries. I've worked as a Customer Support Rep, Project Manager, Telemarketer, Virtual Assistant, Recruiter and as a Busines More

$8 USD / hour
(7 Reviews)
3.9
lavparedes

Hi! I am LaVerne Paredes. I have previous experience with shopify and ebay order handling and posting. I am also a graphic artist and can edit images for your site. At the moment I am a social media marketing assist More

$4 USD / hour
(5 Reviews)
3.2
technokeens

A proposal has not yet been provided

$4 USD / hour
(2 Reviews)
2.5
whoopskate

Hi Ma'am/Sir, I am interested and willing to learn. I have experienced in order processing in Shopify using Oberlo and Dropified apps to Aliexpress, Data entry, updating the google docs or excel for the payment and More

$4 USD / hour
(2 Reviews)
2.4
anikkanti

Hi, I am interested in working with this position. I am very familiar with MS Office, Internet Research, E-commerce Products Entry, Leads Collection from the dedicated website and various fields. I’m also expert in ev More

$8 USD / hour
(10 Reviews)
2.1
ijahan09

"Virtual Assistant" Hi Sir/Mam! I've read your description very carefully. I understood all your requirements and therefore I'm bidding for it. I assure you that you’ll get your task done on time and it will le More

$2 USD / hour
(8 Reviews)
1.7
swapneelk007

Respected Employer, I have good fluency in english as well as I am profiecient in various computer technologies. I assure you of my dedication towards my work. Also I have good experience in managing client querie More

$3 USD / hour
(0 Reviews)
0.0