Closed

Interaction and preparing quotations for customers - Philippines based virtual assistant required

We are a UK business selling physical products online. We receive email requests for quotations for the service that we provide. We seek a Filipino virtual assistant to deal with these enquiries by preparing quotations and dealing directly with the customers. The role is an ongoing position in the long term. Budget below is monthly amount payable.

We require fluent written English skills from candidates to undertake this role. Very little verbal interaction will be undertaken with customers, if any at all. Verbal communication will be undertaken on a daily basis with our sales manager via whatsapp so you will need this functionality on your phone. The sales manager is based within the UK so part of your working day will need to be between 9 a.m - 5 p.m GMT for daily handover of work. The rest of your working day can be undertaken to suit as the customer interaction is via email.

Our customers provide the information for which they require a quotation upon. This data is inputted onto an excel spreadsheet. The accuracy of the data input automatically calculates the quotation value to be provided to the customer.

The majority of initial customer interaction will be undertaken using email templates we have already prepared which you will cut and paste to suit for the customers name and the quotation sum generated.

The fluency of the suitable candidates written English skills is critical with the ongoing interaction thereafter. The success in conversion of a quotation to sales is based upon the rapport that is built with the prospective customer with ongoing interaction through fluent human dialogue.

Attention to detail and good basic maths are required for this role.

As an initial starting point we would like to invite candidates to look at the attached files for an outline of the main task to be performed. The attached starting file to open is the word document 'The Services that we offer'. All other attachments are referred to from this document.

If after reading through the attached you are able to comprehend the role and it is something that you would like to be considered for we would welcome your application.

We are presently in the Philippines and seek to appoint somebody to perform this role whilst we are here. Initially we would conduct a telephone interview with candidates that we consider to be suited to the role to access your understanding of the attachments and your language skills. We would then seek to meet you in person to go through the role in greater depth and to test your ability from other customer enquiries we have historically received. This will take place in Manila at a location to be determined.

We will train the suitable applicant with a combination of face to face training and assignments to ensure us of your competence before we leave the Philippines.

We welcome your application :)

Skills: Customer Support, Data Processing, Excel, Sales

See more:

About the Employer:
( 0 reviews ) Philippines

Project ID: #12783447

16 freelancers are bidding on average £532 for this job

Jeremiah1992

No files attached

£750 GBP in 30 days
(11 Reviews)
3.7
mlirzl97

A proposal has not yet been provided

£250 GBP in 1 day
(2 Reviews)
2.2
btobwork

We have 12 Years Experienced in PHP, HTML, CSS, MySQL, Wordpress, Apache, Server .Net ( C# and [url removed, login to view] ) Android & IOS etc am really good at fixing errors and bugs. I always think outside the box to provide the best More

£555 GBP in 10 days
(0 Reviews)
0.0
JioJade1222

I would to apply as a Virtual Assistant and work with you. I can communicate well and I always ask smart questions to avoid miscommunication. I diligently follow instructions given to complete my task but I also thi More

£555 GBP in 10 days
(0 Reviews)
0.0
£555 GBP in 8 days
(0 Reviews)
0.0
lkarunasekara

hello sir This seems a very interesting job . i am an energetic young individual who is willing to work hard and smart with enthusiasm .I am willing to work for an organization which provides me the opportunity to im More

£250 GBP in 10 days
(0 Reviews)
0.0
markhartshorne

English man living in the Philippines, not yet retired, too young! But also not working, thus I have the time to take this on for you quite easily and I have the required skills. I am also available immediately. For More

£387 GBP in 10 days
(0 Reviews)
0.0
charlenesam

A proposal has not yet been provided

£555 GBP in 10 days
(0 Reviews)
0.0
crezlynwong

A proposal has not yet been provided

£666 GBP in 30 days
(0 Reviews)
0.0
chad031103

Hi, I would like to express my interest in applying for the Philippine-based virtual assistant role. I am from the Philippines and can communicate well in both written and spoken English. I have directly interacted More

£555 GBP in 10 days
(0 Reviews)
0.0
Natanitan

A proposal has not yet been provided

£555 GBP in 10 days
(0 Reviews)
0.0
dharellsengco

Dear Hiring Manager, I came across this job opening and I wanted show my interest in grabbing this opportunity to work with your team. I am confident that I can finish this task on the given given timeline with qual More

£555 GBP in 10 days
(0 Reviews)
0.0
annea03

I am a graduate of BSBA Major in Human Resource Development Management in Philippines. I also spent 2 years as an Accountancy major before shifting to Human Resource. With these educational background, I believe I can More

£555 GBP in 20 days
(0 Reviews)
0.0
ninjabuenaventur

I have extensive experienced in handling customer service position from being a Customer Service Associate handling Telco Account in the BPO Industry for 2 years to handling various Loan Acconts in the Banking Industr More

£555 GBP in 10 days
(0 Reviews)
0.0
zyrashemithaxx

Hello! My name is Zyra Shemitha Quierrez, 22 years old from the Philippines. I have seen and read your ad here on freelancer and I am interested in applying. I have graduated with a BA degree in Communication Arts l More

£777 GBP in 3 days
(0 Reviews)
0.0
xeenaneex

I am hardworking, fast learner and can communicate in english verbally and in written form

£444 GBP in 1 day
(0 Reviews)
0.0