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customer service

$1500-3000 USD

Closed
Posted over 7 years ago

$1500-3000 USD

Paid on delivery
Primary objective is to manage large amounts of inbound and outbound calls in a timely manner from customers Requirements : Previous experience in a customer support role, Strong phone and verbal communication skills along with active listening, Ability to multi-task, set priorities and manage time effectively, High school degree.
Project ID: 11816872

About the project

3 proposals
Remote project
Active 7 yrs ago

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3 freelancers are bidding on average $2,177 USD for this job
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$1,888 USD in 30 days
5.0 (13 reviews)
7.1
7.1
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!
$2,500 USD in 30 days
5.0 (16 reviews)
4.9
4.9

About the client

Flag of UNITED STATES
NJ, United States
0.0
0
Member since Oct 17, 2016

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customer service rep
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