Find Jobs
Hire Freelancers

Customer Service through E-Mail for an Educational Services Business

$30-250 USD

Closed
Posted over 9 years ago

$30-250 USD

Paid on delivery
Hi, We are an online tuition services provider for the UK market concentrating a niche field. We have been in the business since 2009 and is steadily expanding our services. We need a person who could be able to provide customer support for the inquiries through e-mail. The e-mail queries might include new lesson requirements and directing each student to the relevant tutor who works for our firm. To perform in this role, you should have excellent English communication skills and customer management & handling knowledge and the ability to look into complains swiftly. Working hours are flexible as we generally reply to each message within 24 hours and thus, your duty is to get back to each message within 24 hours. However, you should be available seven days a week, but on a flexible timing basis as per your convenience. If interested, kindly respond with your expected monthly remuneration package. Thank you for your time.
Project ID: 6450487

About the project

23 proposals
Remote project
Active 9 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
23 freelancers are bidding on average $185 USD for this job
User Avatar
This position is a perfect fit for me because I have extensive experience with email support. I can also multitask and problem solve with minimal supervision which enables me to work independently. I have a very flexible schedule and I am a person that you can rely on. I'm looking forward to working with you. Thank you.
$277 USD in 30 days
5.0 (1 review)
0.4
0.4
User Avatar
HELP ME, HELP YOU! Hi! I understand your need and I'm very much interested to work for you. My rate is $20 USD/ day. Moreover, I have three good reasons why you should get for this task. First, I'm a teacher by profession and a writer by passion. I taught English and Social Sciences. So, when it comes to this task it would just be as easy as pie for me. Second, I already have several experiences when it comes to this kind of task. I think with my experience, you won’t waste a lot of time on teaching me. Third, I'm a person with dignity. I do my job in an honest way and I guaranty you that I deliver my work on time. I'm an open-minded person. I accept corrections and I am very glad to hear constructive criticisms regarding my work. With these reasons, I think you have already found the right person for your task. Send me a message as soon as possible. Let us talk more about the details. I hope to work with you soon. Thanks!
$250 USD in 3 days
0.0 (0 reviews)
1.2
1.2
User Avatar
We are a team of experts, who have specialized in projects like this. We only provide our employers with fast and quality job done. So just trust us and you will alway enjoy working with us...
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Greetings! I am Arniel, Project Manager of CSI101, Inc. By the way, I would like to apply on this project since I have excellent background and experience in Virtual Assistance. And if you are looking for 20 representatives/VA's to work for you, we can also provide you great quality agents and have VA backgrounds too so you wouldn't worry that much in training them, if ever. We really look forward to be working with you as soon as possibe as we know and we are confident to say that our center got the right qualifications you are looking for. We hope to be hearing from you soon.
$35 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$169 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
please contact me if you require to discuss further information, I know I can do this for you no problem as you can see from my profile I am a well educated and experienced person, thankyou for your time.
$250 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$277 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a business analyst by profession. Dealing with clients and other stakeholders is my profession. I have good experience of resolving customer queries, addressing their complaints and grudges against a product /project, managing communication among project groups across globe, handling disputes, organizing virtual workshops, etc . Therefore I think my profile is fit for this assignment. I would need all details around the subject before we start. Would be great if you could send some links about your business and it's structure, grievances handling as of now, etc. Price quoted is expected monthly remuneration. Thanks.
$222 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I've been in the BPO industry for almost seven years and I believe my experience specially handling customers would be of great help in your project. I can definitely work with your time and I'm looking forward for your immediate and positive response.
$35 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a best candidate for this project because i have the time to check every now and then for emails and i can reply them as quickly as possible which would be an advantage to the company.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Dear Sir I am very much interested in the job advertised. Having worked in top positions of the Sales and Marketing fields, for more than three decades, I could provide a useful contribution on the work required. I am a Mechanical Engineer with postgraduate studies at the Imperial College of the University of London and at the Ingegneria Elettromeccanica dell'Universita Degli Studi di Padova. I have been appointed as a Commercial Director and as a Sales Manager in a number of companies, while I am acting as a Consultant on Business and Sales Development and Management in the last five years. Please do not hesitate to contact me in case further information is required. Looking forward to working with you in this interesting project Thank you
$200 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I am very interested with this project because I am highly qualified into it. I believe that I can give a good service to your client with excellent Customer service and satisfaction because I am already working in this business for 4 years as a Customer service representative wherein we also respond to Customers different concern. I can accept flexible schedule and available seven days a week. Thanks, Janice
$222 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Good morning Sir. Will be a great honor to serve you. Thats why i must to told you, i am more able to finish your project very well and only wich i want it is little chance to prove it since, i don't fail because doesn't know this term. I'm here long time and bids on different projects thats why, i wanna told you apology for don't have any reviews at none since, is little frustrating between so many freelancers to get out like an winner and earn some money here. I know probably you not believe me because we are strangers but, this is the reality and i'm hungry. Also will be a magnificent chance to earn an income source if you choose me. By my part, a wonderful day further.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I have done customer service and administrative tasks using various software/system for about 10 years in the BPO industry (Australia, USA and UK accounts). In saying that, I am confident that I can do this job fairly well. However, since this requires 7 days per week, regardless of the flexibility, it is reasonable to ask for a monthly salary of at least $1,250 USD. I am looking forward to hear from you. Kind Regards, Doreen
$250 USD in 5 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am a talented Business Processing Associate/Consultant with 3 years of experience and educational training. Business processing like email handling, data analysis, typing, copy paste data using microsoft office is one of my everyday task as a BPA in the past 3 years for Australian account(Telstra). I am disciplined hardworking ,flexible and always motivated to do my job well done. Lastly, quality of work is my priority and also i always give my 100 percent so I can satisfy my client. Thank you.
$38 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I have thoroughly gone through your Business needs. Can assure you that I will serve you the quality services with excellency. I have 2 years of experience in customer service with TATA Consultancy services and Tatwa BPO. I have worked with customers all my career and I am very comfortable and knowledgeable in this field. In my previous workplace I used to send an average of 10 emails per day to our clients, customers. And currently for my own organization I am doing the same simultaneously in order to keep in touch with my clients. There is Customer for first. And that is the way I will stand for your customers. I believe in determination and dedication, which will be endeavour. You can rely on me and the faith will be continuing with sincerity. Proficient of knowledge and expertise in office and administration management are the key attribution of mine for this great job. I am eager, glad and happy to do this phenomenal work with the monthly salary of USD 180 only. To be honest, I have decided this salary according to its effortless workload. I can go every possible further to make you happy in business because its makes me healthy in business. Hence, eager to work with you and desire to a make a contract as soon as possible. Look forward to your response. Regards, Sourav Chakraborty
$200 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
hi i'm intrested for this job, i have free wifi, i like working online. I have a good command in english. My voice tone is good. thank you
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$55 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SRI LANKA
Colombo, Sri Lanka
5.0
7
Payment method verified
Member since Sep 28, 2013

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.