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Customer Service through E-Mail for an Educational Services Business

$30-250 USD

Closed
Posted over 9 years ago

$30-250 USD

Paid on delivery
Hi, We are an online tuition services provider for the UK market concentrating a niche field. We have been in the business since 2009 and is steadily expanding our services. We need a person who could be able to provide customer support for the inquiries through e-mail. The e-mail queries might include new lesson requirements and directing each student to the relevant tutor who works for our firm. To perform in this role, you should have excellent English communication skills and customer management & handling knowledge and the ability to look into complains swiftly. Working hours are flexible as we generally reply to each message within 24 hours and thus, your duty is to get back to each message within 24 hours. However, you should be available seven days a week, but on a flexible timing basis as per your convenience. If interested, kindly respond with your expected monthly remuneration package. Thank you for your time.
Project ID: 6450926

About the project

14 proposals
Remote project
Active 9 yrs ago

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14 freelancers are bidding on average $398 USD for this job
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Quality writer at your service,please consider my bid for high quality work on time. Hi, Are you little worried and finding freelancer for your task, i am here to deliver beyond your expectations. Award me project without wasting your precious time and allow me to start right away, i am fully capable to complete your task within deadline. I assure you 100% quality work on time. I am a vigilant, hard-working, reliable and smart working writer who delivers project according to clients requirement. i am confident you will get best from me. hope you will consider me,thanks
$250 USD in 5 days
5.0 (9 reviews)
5.0
5.0
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A proposal has not yet been provided
$555 USD in 30 days
4.8 (10 reviews)
3.7
3.7
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I am an experienced Call Center Agent that worked for Asus and Amazon providing Telephone, E-mail and Live Chat Support. If the project permits me I will work 20 - 40 hours per week to ensure customer satisfaction is met.I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. I understand what you would like to accomplish with this project and I have the skills to complete it. I will give your project 110% percent and ensure that it is completed within the specified time or before. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.
$222 USD in 3 days
5.0 (2 reviews)
1.9
1.9
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I am educated to postgraduate level with a BA in History and an MA in Museum Studies. I have worked in customer facing roles as a waiter in a hotel, as a visitor services assistant in museums, as a retail assistant in market stalls and as a door to door fundraiser. I have also worked as a newspaper editor and a proofreader. I am very polite, methodical and an excellent communicator especially in writing. Please do not hesitate to contact me for a CV or anything else you may need. I am willing to negotiate pay rates depending on expected workload, so the proposed amount refers to a full time equivalent and is not final. Thank you very much in advance for your time and I hope hearing from you soon.
$1,000 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am currently working as a customer service assistant, so it's a great plus. My availability is at least 10 hours a day.
$222 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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As a team we are always available for such job .we also have 24 hours internet service to help with our duties .we will be glad if you invite as to be part of this job to help grow your business together thanks.
$277 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Dear, I would like to start working on this, I personally love teaching people the things they have hard understanding to, anything related to education mainly. I believe I can fulfill your desired role here. Looking to hear from you. Regards, Faizul
$277 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am a banker and daily send and receive more than 70 emails every day. I have good written communication skills and i can handle the task of communicating with your customers at ease. I am new on freelancer.com with no previous track record on this portal, but still you can trust. You can contact me on email any time and on my ph no. 00923008546474 at 9:00 A.M to 5 P.M GMT.
$277 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Greetings from Akiko Business Consultants! We feel that there could be a synergy between your business and our services. We are very keen to partner with you as we believe we have the right experience and expertise to offer you. Just a quick introduction, we were established in 2002. Akiko Business Consultants is a Business Process Consulting and Outsourcing Services company headquarted in Sydney, Australia. Our outsourcing centers are based in Cebu, Philippines and Chennai, India. Both the centers are profit centers and incorporated companies in the respective countries. We have been in the outsourcing market for the past 8 years offering Business Process Outsourcing Services to our clients and have built our business on quality services. We have people who are experienced, have strong knowledge of the internet and data processing, excellent in both written and verbal communications and can work full time. We would like to emphasize with the highest degree of importance that our primary objective for all our projects is “To make your business effective and efficient” and we are committed to providing excellent service experience to all our clients. You can check our website www.akiko.com.au. Best Regards, Saellane Samlero
$333 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madam, I have worked at the (very unsatisfied) customer service of big food-companies. As you can guess, customers may be very nervous to find - for example - a worm in their food and I was paid to make they can be satisfied again both about the product and the reputation of the implied trade-mark. I have always got success in finding solutions and making the bad story didn't finish to the court. Even better: the customers have more appreciated the company after the problem than before. So, it should be easier for me to do so with your kind of more classical business. I can propose you the package of a QUALIFIED Customer-service by email for 56 hours a month (2 hours a day) for the price of 600$. Yours Sincerely, Daniel
$722 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi, my name is Amita & I'm new freelancer. I'm interested in job that you offer. If you have any further questions, please do not hesitate to contact me. Thanks.
$333 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I'm a hard working and credible person,who can attend to your matters 24/7. even if I'm new to this site I have prior experience in this regard. thanking you, pubudu
$200 USD in 5 days
0.0 (0 reviews)
0.0
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Member since Sep 10, 2014

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