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Literature Review
Statistics declare workplace homicide to be the fastest growing form of murder in US (Filipczak, 1993). The incidents of workplace aggression cause organizations to bear immense costs in the form of lost productivity, job satisfaction and even lives in some cases. Moreover, it also causes tremendousincrease in employee job stress, posttraumatic stress disorders, withdrawal and turnover rates all of which damage organizations profitability as well as repute (Barling, 1996; Fox and Levin, 1994). It is an utter disappointment that such a grave issue has been given such little attention by researchers in Pakistan. Until now, most of the studies have addressed the issue of workplace aggression by three approaches. First is the aggression caused by outsiders e.g. customers. Second, is the workplace aggression emanating from coworkers and fellow employees the third is the workplace aggression emanating from employers and superiors (Breakwell, 1989; Davis, 1987; Kraus, 1987).