Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 28,196 reviews, clients rate our Phone Support Operators 4.85 out of 5 stars.
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    2 jobs found, pricing in GBP

    I'm in search of a strong customer support representative with hands-on experience with Amazon, eBay, and Walmart. Key responsibilities would involve: - Responding promptly to customer inquiries - Processing returns and refunds - Navigating and resolving shipping and delivery issues In addition, the ideal candidate should be proficient in using customer support tools like Zendesk and e-commerce tools, as well as Microsoft Office Suite. Your previous experience in these areas will be highly valuable for this project. With your customer support skills and e-commerce experience, you'll help us to build stronger customer relationships, improve our customer satisfaction and spur our growth. When applying, please submit your resume or CV with complete details

    £4 / hr (Avg Bid)
    £4 / hr Avg Bid
    30 bids

    Obiettivo: L'obiettivo di questo progetto è sviluppare un assistente virtuale che possa effettuare chiamate telefoniche a un elenco selezionato di individui di alto profilo per invitarli a partecipare a una conferenza esclusiva. L'assistente dovrebbe non solo estendere l'invito ma anche incoraggiare i destinatari a completare il processo di iscrizione all'evento. Non c'è niente da vendere, l'evento è gratuito. Destinatari: Individui di alto profilo nel settore di interesse specifico della conferenza. Professionisti riconosciuti, leader di pensiero, e decision maker nelle loro rispettive industrie. Toni e Stile: Professionale ed educato, con un tocco di esclusività per sottolineare l'importanza dell'evento e del destina...

    £17 (Avg Bid)
    £17 Avg Bid
    6 bids

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