Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 28,422 reviews, clients rate our Phone Support Operators 4.87 out of 5 stars.
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    5 jobs found, pricing in GBP

    I am in need of a freelancer to provide phone support for my customer service needs in POLISH. Skills and Experience: - General customer service skills are sufficient, industry-specific knowledge is not required. - The freelancer should be fluent in POLISH and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. - The expected workload is less than 10 hours per week, cca 1 hour / day, every working day is needed. Important: Part-time job: every work day, somewhen between 9am and 4pm CET, you’d have to: • you have to call the fresh orders, who just bought something in our client's web shop, reach them and tell them we’re thankful...

    £3 / hr (Avg Bid)
    £3 / hr Avg Bid
    2 bids

    As a client with a need for a dedicated customer service professional, I'm looking for a highly-skilled individual who can manage multiple support channels. Ideal Candidate: * Capable of managing inquiries via phone, email, and live chat. * Can handle up to 50 inquiries per day Key Skills and Experience: * Proficient use of customer service software. * Strong communication skills. * Demonstrated high problem-solving ability. Your role will involve ensuring that all customer inquiries, regardless of the channel they come through, are managed effectively and efficiently. Previous experience in a similar role would be a significant advantage.

    £10 / hr (Avg Bid)
    £10 / hr Avg Bid
    21 bids

    As a business in Hamburg, Germany, we require a detail-oriented freelancer to conduct extensive pre-employment screenings. The main purpose is to examine potential gaps in employment, authenticate employee references, and confirm past employments. Key Areas: - Verification of Start and End Dates - Detailed check on Job Title and Responsibilities - Investigation into reasons for Leaving Ideal candidates should have experience in human resources, specifically employment verification. They should have meticulous attention to detail and understand German employment laws. Knowledge of local language and business practices in Hamburg is advantageous. Please include in your application any relevant work experience you may have in this field along with a detailed project proposal outlining ho...

    £38 (Avg Bid)
    Local
    £38 Avg Bid
    2 bids

    I'm looking for a German-speaking assistant who can help me with a combination of administrative support and client interactions. The ideal candidate must be proficient in German, as they will be handling phone calls, responding to emails, and doing data entry tasks. Additionally, they should have conversational English skills as they will need to communicate with English-speaking clients and team members. Key responsibilities: - Handling phone calls in a professional and friendly manner. - Responding to emails promptly and effectively. - Accurate and efficient data entry. Skills and experience I'm looking for: - Fluency in German is a must. - Conversational English is also required. - Experience in handling customer service inquiries. - Proficient in using Microsoft Office Sui...

    £10 / hr (Avg Bid)
    £10 / hr Avg Bid
    14 bids

    I need someone fluent in English who is adept at word processing. Your key responsibilities will include effective verbal communication. It's crucial that you have: - Excellent communication skills. - The ability to work during US business hours. Experience in this kind of role and familiarity with different word processing tools will be advantageous. Remember, clear and concise communication is crucial for this role's success.

    £373 (Avg Bid)
    £373 Avg Bid
    56 bids

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