Voip jobs

...onboarding * Customer campaigns * Reporting * Escalations * Internal approvals ⸻ 7. Communications, Telephony & Customer Engagement The successful consultant should also assist with: * WhatsApp integrations * Email marketing setup * Customer segmentation * Campaign automation * SMS integration * Telephony systems * Call tracking * AI-assisted communication flows Potential integration with: * CTM * VoIP systems * customer support systems * enquiry routing * answering services is desirable. ⸻ 8. Reporting, Dashboards & Management Intelligence We require executive-level reporting dashboards across both businesses. Including: * Sales performance * Lead conversion * Customer acquisition * Inventory performance * Product profitability * Financial reporting * Staff K...

My office relies on a hybrid infrastructure—cabled desktops, VoIP phones, and multiple Wi-Fi access points working side by side—yet throughput is spotty and devices drop off at peak hours. I need full-scope IT tech support focused on network setup and ongoing maintenance so the wired and wireless segments operate as one seamless environment. The job covers: • Assessing the current topology, identifying bottlenecks, and documenting every switch, router, access point, and patch panel • Reconfiguring the core switch and wireless controllers for optimal VLAN, QoS, and security policies • Standardising SSIDs and roaming so laptops, tablets, and IoT devices hand off without interruption • Hardening the network (firewall rules, WPA3 where possible, fi...

...aiming for a response time under an hour during your shift. • Manage any complaints with empathy, logging the issue, proposing a solution, and following it through until the customer confirms it is resolved. • Process new or amended orders inside our web-based dashboard, checking stock levels and flagging substitutions when needed. Tools you will work with include our shared Gmail inbox, a VoIP soft-phone (we’ll supply credentials), and the Shopify-style admin portal we use for orders. I will provide a concise playbook covering FAQs, refund guidelines, and escalation points; after a short hand-over call you should feel comfortable working independently. Acceptance criteria — Inbox and call queue empty or documented at the end of every shift. &mdash...

I need a confident, native-sounding English speaker—or an entire call-center team—who can jump straight into outbound B2B sales calls and turn conversations into ...CRM and flag hot prospects in real time so I can follow up without delay. Deliverables • Daily call notes entered in the CRM • A spreadsheet summary of new qualified leads (name, title, company, email, phone, key pain point) • Recording or brief recap of any high-value conversations for review If you have your own dialer or center infrastructure, that’s a plus; otherwise, I can provide VoIP access. Reliable internet, a quiet calling environment, and a professional phone manner are essential. Let me know how soon you can start and the average number of calls you handle per day s...

I need a confident, native-sounding English speaker—or an entire call-center team—who can jump straight into outbound B2B sales calls and turn conversations into ...CRM and flag hot prospects in real time so I can follow up without delay. Deliverables • Daily call notes entered in the CRM • A spreadsheet summary of new qualified leads (name, title, company, email, phone, key pain point) • Recording or brief recap of any high-value conversations for review If you have your own dialer or center infrastructure, that’s a plus; otherwise, I can provide VoIP access. Reliable internet, a quiet calling environment, and a professional phone manner are essential. Let me know how soon you can start and the average number of calls you handle per day s...

...handle inbound and outbound technical-support calls for my Japanese-speaking customers. Most conversations revolve around basic troubleshooting and guiding users through set-up steps, so an intermediate command of Japanese is enough—you should be able to understand user concerns, explain solutions clearly, and keep the tone friendly and professional throughout the call. You will connect through our VoIP soft-phone (Zoiper) and log each interaction in Zendesk immediately after the call. Any issues you cannot resolve must be flagged and forwarded to our senior engineer on the same ticket so nothing falls through the cracks. Deliverables I will review at the end of each shift: • Call recordings or logs for every customer you spoke with • The corresponding Zende...

...requests, room upgrades, billing questions, and any general front-desk inquiry that would normally reach us by phone. Your shift window must span 7 am – 11 pm EST, seven days a week, using our cloud VOIP line and PMS (Opera Cloud). I will supply call scripts, property policies, and escalation contacts; you supply a quiet workspace, reliable broadband, and a noise-canceling headset. After each conversation, the agent must log notes directly into the PMS so my on-site staff always see real-time updates. Deliverables • Smooth takeover from the current in-house team within one week • Daily VOIP call log export with notes attached • Weekly insight report highlighting frequent issues, upsell opportunities, and any guest complaints Acceptance crite...

...to take charge of customer support calls for several finance-sector clients. You will be the first point of contact for account holders, guiding them through questions about statements, payments, and general product features while staying fully compliant with industry guidelines. Scope of work • Answer and return calls during an agreed service window using either our cloud dialer or your own VoIP setup. • Log every interaction in our CRM in real time, flagging tickets that need escalation. • Follow the supplied knowledge base; when answers are unavailable, gather the details and create a ticket for our back-office team. • Send a concise end-of-day report so we can track volumes, resolutions, and any open issues. Deliverables 1. Daily call log expor...

We are looking for an experienced freelancer who can support and configure AudioCodes Mediant 2600 SBC for Microsoft Omnichannel environment. Requirements: * Strong knowledge in SBC, SIP, VoIP, Hotline, and telephony process * Hands-on experience with AudioCodes Mediant 2600 configuration and troubleshooting * Good knowledge of Microsoft Omnichannel configuration and integration * Ability to understand customer requirements and implement configurations accordingly * Experience in SIP trunk setup, call routing, inbound/outbound call flow, and troubleshooting * Must be able to support remotely, and onsite support will be an added advantage Preferred Skills: * Genesys / Microsoft Omnichannel integration knowledge * SIP trunk troubleshooting with telecom providers * AudioCodes SBC m...

My FreePBX server is up and reachable; what I still...the mix and routes calls smoothly between 1-2 analog handsets and my existing PJSIP extensions. Scope • Register the HT813 to FreePBX so the two analog phones plug in and work exactly like local extensions. • Create and test dial-plan logic for the PJSIP side that supports call forwarding, on-demand and automatic call recording, voicemail boxes, and an IVR menu. • Make sure analogue-to-VoIP and VoIP-to-analogue audio quality is solid, caller ID is preserved, and fails over gracefully if the ATA reboots. • Provide brief notes on what you changed and where, so I can maintain the setup later. I can give you SSH / GUI access at an agreed time; once the phones ring both ways and the feature set abo...

...our inbox busy with prospects—most of them want custom-sized LED video walls. I need you to grab those inbound leads the moment they appear, speak to them in clear, confident American English, discover exactly why they want the screen, and either lock in an appointment for me or move the sale to the next stage. What you’ll actually do • Call each new lead fast (ideally within minutes) through the VoIP line I provide. • Hold a friendly, expert-sounding conversation with marketing decision-makers and other business owners. • Uncover the purpose of the LED screen, confirm fit, and note any extra details that influence scope. • Record everything in our CRM, then schedule a demo call or issue the quote yourself—whatever pushes the deal forw...

I r...point is low enough to keep objections minimal yet high enough for commissions to add up quickly. To succeed you should already be comfortable with outbound sales, objection handling, and working 100 % on commission. Familiarity with tools like HubSpot, Pipedrive, or similar CRMs is a plus because every interaction must be logged for transparency. Solid English, a quiet environment, and a reliable VoIP setup are non-negotiable. Deliverables I expect: • Recorded calls for spot-checks • Signed order forms or payment confirmations for each closed sale I’ll provide full onboarding, ongoing coaching if you want it, and instant visibility into your commission totals. Ready to turn small-business owners into enthusiastic AI users—and get paid only for rea...

I need a virtual assistant with clear, confident English to answer and make phone calls for our Australian customers and internal team. Your main focus will be providing accurate product information and recording each interaction in our CRM. You should already be comfortable using a soft-phone or VoIP setup, have a quiet workspace, and be able to work during standard business hours in the Australian time zone. Day-to-day you’ll: • Take inbound calls and place occasional follow-up calls. • Listen carefully to questions, explain our products in plain language, and note any feedback. • Update call notes, customer details, and next steps immediately after each conversation. • Flag complex issues to our in-house staff when necessary. Reliability, a frie...

I’m looking for a seasoned VoIP professional who can supply a reliable U.S.-based SIP trunk for inbound traffic. All calls are technical-support related, and we regularly exceed 500 calls each day, so stability and consistent call quality are absolutely critical. My aim is to establish an ongoing partnership, not a one-off purchase. You should already have proven capacity in the U.S. market and be able to deliver fresh channels or DIDs quickly whenever volume spikes. While I don’t require extras such as call recording, IVR, or analytics right now, I’m open to hearing how you might layer in additional value later. Deliverables • Active U.S. SIP trunk ready for production use • Configuration details compatible with standard softswitches and PBX pl...

...handle inbound and outbound technical-support calls for my Japanese-speaking customers. Most conversations revolve around basic troubleshooting and guiding users through set-up steps, so an intermediate command of Japanese is enough—you should be able to understand user concerns, explain solutions clearly, and keep the tone friendly and professional throughout the call. You will connect through our VoIP soft-phone (Zoiper) and log each interaction in Zendesk immediately after the call. Any issues you cannot resolve must be flagged and forwarded to our senior engineer on the same ticket so nothing falls through the cracks. Deliverables I will review at the end of each shift: • Call recordings or logs for every customer you spoke with • The corresponding Zende...

I’m setting up a fully remote phone-based customer support channel and need an experienced agent who can...calls during my designated business hours (we’ll agree the exact shift). • Follow my existing call-handling scripts while adding a personal touch when needed. • Record call outcomes in our ticketing system and keep neat, up-to-date notes. • Flag recurring issues so we can improve self-help resources. You need a stable internet connection, a noise-free workspace, and familiarity with common VoIP tools such as Zendesk Talk or Five9. If you also know Spanish or Mandarin that’s a bonus, but fluent English is non-negotiable. If you have previous phone support experience, solid references, and the patience to turn frustrated callers into s...

...immediate objective is to wire RingCentral seamlessly into our Salesforce org so that our sales and support teams can handle calls without ever leaving the CRM. At minimum, the finished work must allow users to place and receive calls from within Salesforce while every conversation, note, and disposition is stored accurately in the right record. You’ll be working with a tech stack that includes VoIP, SIP, TCP/IP, the RingCentral REST APIs, JavaScript (React on the front end), and SQL on the back end. Familiarity with OAuth flows and Salesforce Lightning components will make the job smoother, and strong troubleshooting habits are essential; I need someone who can diagnose packet-level issues as confidently as they can spot a mis-configured Apex trigger. Although today&...

We are seeking a skilled and experienced VICIdial and VoIP engineer to set up a cloud-based call center solution. Current Setup: - A GSM/VoIP gateway (Dinstar). - No physical server at the moment. - Planning to purchase a suitable cloud-based Linux server (e.g., VPS) based on your recommendation. - AnyDesk access is available for remote configuration. Scope of Work: 1. Recommend the best cloud server provider and required specifications suitable for our needs. 2. Install and configure VICIdial and Asterisk on the cloud server. 3. Integrate the Dinstar gateway with the cloud server. 4. Provide detailed guidance on connecting the Dinstar gateway with our router/switch, including cable instructions. 5. Configure inbound and outbound calling. 6. Set up agent logins and ensure w...

I have two offices, each running a MikroTik router. If the primary internet line at either location goes down, I want traffic to swing automatically to the other site’s link while all local services should share the local network for voip and nas, Also I need Softether setup for open vpn Current network details • Each office already has its own set of subnets and some tailored DHCP scopes. • There are a few bespoke routing rules that let internal servers reach special resources, so those routes must stay intact after the switchover. What I need from you 1. A clean, reproducible RouterOS configuration for both sites that: – Establishes a reliable tunnel between the locations (IPsec, WireGuard or other MikroTik-native option you recommend). &...

...and want to replace our basic voicemail with an AI-powered telephone assistant that can speak naturally, understand callers, and act on their requests in real time. I want to be walked through every step of the set up so I can walk others through it in future. Scope of work • Advise / recommend an appropriate platform/voice • Configure and deploy an AI voice agent on our existing phone system (VoIP/SIP). • Train it to: – Answer common customer inquiries about our services, prices, and hours. – Book appointments automatically while the caller is on the line. – Provide clear, friendly information and escalate to a human only when needed. • After every call, email a concise summary or transcript to my team so we can track outcom...

We are seeking a skilled and experienced VICIdial and VoIP engineer to set up a cloud-based call center solution. Current Setup: - A GSM/VoIP gateway (Dinstar). - No physical server at the moment. - Planning to purchase a suitable cloud-based Linux server (e.g., VPS) based on your recommendation. - AnyDesk access is available for remote configuration. Scope of Work: 1. Recommend the best cloud server provider and required specifications suitable for our needs. 2. Install and configure VICIdial and Asterisk on the cloud server. 3. Integrate the Dinstar gateway with the cloud server. 4. Provide detailed guidance on connecting the Dinstar gateway with our router/switch, including cable instructions. 5. Configure inbound and outbound calling. 6. Set up agent logins and ensure w...

...all extensions • A short hand-off session (video or in person if you are nearby) showing me where critical settings live Because this is for a brand-new enterprise, there are no legacy systems to migrate. At this stage I do not need integrations or user training beyond the brief walkthrough described above. When you apply, focus on your direct experience setting up RingCentral (or similar VoIP platforms) for U.S. businesses—particularly any cases where you handled the full initial build. If you have certifications or can share a quick success story, that will help me choose quickly. I am ready to begin as soon as I find the right expert who can demonstrate clear, hands-on RingCentral setup expertise within the United States....

...extensions • A short hand-off session (video or in person if you are nearby) showing me where critical settings live Because this is for a brand-new enterprise, there are no legacy systems to migrate. At this stage I do not need integrations or user training beyond the brief walkthrough described above. When you apply, focus on your direct experience setting up RingCentral (or similar VoIP platforms) for U.S. businesses—particularly any cases where you handled the full initial build. If you have certifications or can share a quick success story, that will help me choose quickly. I am ready to begin as soon as I find the right expert who can demonstrate clear, hands-on RingCentral setup expertise within the United States....

...by the platform Requirements - Strong Android development experience with Kotlin - Experience with real-time messaging or communication apps - Modern UI/UX implementation - API and backend integration experience - Firebase and push notification knowledge - Clean, scalable, and production-ready coding practices - Experience publishing apps to Google Play Store Preferred - Experience with chat, VoIP, or video communication apps - Knowledge of WebSocket or - Jetpack Compose experience Responsibilities - Develop and maintain the Android app - Build responsive and modern UI - Integrate backend APIs and real-time features - Optimize app performance and security - Deliver stable production-ready releases Please send: - Portfolio or previous Android apps - GitHub/profile link - You...

...elementary and secondary schools—so prior experience speaking with principals, department heads, or IT coordinators is a huge plus. A friendly, consultative tone works best; we are offering genuine value, not pushing a hard sell. I can supply a draft script, product one-pager, and a starter list, but I’m happy to refine all three based on your expertise. You are welcome to use your own dialer or our VOIP seat; we track activity in HubSpot, so basic CRM proficiency is expected. Deliverables • Daily call log with outcomes • Contact details of every qualified lead (name, role, email, direct line) • Calendar invites for booked demos or meetings • Brief end-of-week summary: number dialed, connects, leads, lessons learned Success is simple: ...

We have an active SIP Trunk service from STC Saudi Arabia and a ready 3CX PBX system. The SIP Trunk has already been activated by STC, and we have the required configuration details. We need an experienced VoIP / SIP / 3CX specialist to complete the remote setup, routing, and testing. Scope of work: 1. Configure STC Saudi Arabia SIP Trunk on 3CX PBX 2. Set up inbound call routing 3. Set up outbound call routing 4. Configure and test the available 5 channels 5. Test incoming calls 6. Test outgoing calls 7. Check SIP registration and call logs 8. Troubleshoot NAT, firewall, codec, or routing issues if required 9. Provide a short handover note with the final configuration Important: This is not a full call center setup project. The SIP Trunk service is already active. We only nee...

...troubleshooting are required to ensure high uptime and fast performance. Cloudflare Management Configuration, optimization, maintenance, and troubleshooting of Cloudflare services, including DNS, caching, security, WAF, and performance settings. Third Party Services Installation, integration, maintenance, and troubleshooting of third-party systems such as: Email services SMS providers Telephone/VoIP systems APIs and external integrations Website Development & Maintenance Development and maintenance of our websites and subdomains, including: Bug fixes Performance improvements UI/UX updates Troubleshooting issues affecting users Custom Application Development We require custom-built applications and workflows. These are not copies of government websites but internal...

I nee...introduce our brand, uncover pain points, and match them to the correct product solution. • Explain features, pricing, and availability in plain language that builds trust. • Log concise call notes and next steps in the CRM, then send the calendar link while you still have them engaged. • Run light follow-ups with warm leads to keep conversions moving. You’ll have product training, scripts, VOIP dialing, and CRM access ready. I expect consistent delivery of qualified meetings and clear activity reports. Previous phone-based B2B appointment-setting experience, solid English, and genuine confidence on calls are essential. If you’ve recently filled calendars for similar physical-goods companies, tell me the numbers you hit and the approach you...

We are seeking a skilled and experienced VICIdial and VoIP engineer to set up a cloud-based call center solution. Current Setup: - A GSM/VoIP gateway (Dinstar). - No physical server at the moment. - Planning to purchase a suitable cloud-based Linux server (e.g., VPS) based on your recommendation. - AnyDesk access is available for remote configuration. Scope of Work: 1. Recommend the best cloud server provider and required specifications suitable for our needs. 2. Install and configure VICIdial and Asterisk on the cloud server. 3. Integrate the Dinstar gateway with the cloud server. 4. Provide detailed guidance on connecting the Dinstar gateway with our router/switch, including cable instructions. 5. Configure inbound and outbound calling. 6. Set up agent logins and ensure w...

...and branding while avoiding massive upfront infrastructure costs. The platform utilizes an automated, secure "Smart Wallet" model for billing, features advanced analytics, and grants partners the unique privilege of extending SAA Voyager promotional rewards to their own customer base. • Core Offerings: White-label 4G/5G data SIM provisioning, Telkom Uncapped data solutions, crystal-clear business VoIP systems, on-demand Compute Instances (VPS) with 12 infrastructure fail-safes, and branded end-user portals (*.). • Division Bio: "The OpenWeb Reseller Program democratizes the South African telecommunications landscape. By providing instant wholesale access to the nation's premier cellular and fibre networks, we give aspiring digital brands the tools ...

...optional passcode or Face ID to open the recordings screen). Acceptance criteria 1. An installable build (.ipa or TestFlight link) that I can put on my device and test. 2. Successful recording of at least three sample calls in both directions, saved locally and playable inside the app. 3. Source code handed over once the above tests pass. If you already have experience with Apple CallKit, VoIP, or have overcome iOS call-recording limitations before, you’ll move to the top of my list....

...Workspace) whenever answers are insufficient or when a caller explicitly requests a meeting. • Recognise whether the caller is an individual resident, a contractor, or a prospective client and tailor tone accordingly. Technical expectations • Natural, human-sounding Italian (Veneto dialect awareness is a plus) with graceful fallback to English if needed. • Integration with our existing SIP/VoIP phone system, condo CRM, and Google Calendar via APIs or webhooks. • Intent recognition, entity extraction, and dialogue management using a modern conversational AI stack such as Dialogflow CX, Microsoft Bot Framework, or an equivalent you propose. • GDPR-compliant data handling and encrypted ticket logs. Deliverables 1. Functional AI agent deployed to ou...

...+2)—handling client calls and routine monthly administration. All external communication happens in Dutch, so native-level fluency is a must, while internal notes can be in English. Typical duties include answering and making customer-service calls, replying to email tickets, updating a web-based CRM, logging payments, and compiling simple Excel or Google-Sheets reports at month-end. You will use a VoIP soft-phone, the CRM, and basic office tools; familiarity with similar systems will help you settle in quickly. A reliable internet connection and a quiet workspace are essential because call quality is non-negotiable. This is an ongoing, month-to-month engagement. Please keep your application short and attach or link to past work that shows your customer-service experience...

I need a complete VoIP call-center setup that plugs seamlessly into my Bitrix24 account. The platform must handle 20 simultaneous users split between Sales and Customer Support while remaining easy for agents to learn and inexpensive to run. Key requirements • Tight Bitrix24 integration: click-to-call, screen-pops, automatic CRM logging, live dashboards and wallboards viewable inside Bitrix24 so supervisors can track queue metrics in real time. • Multilingual handling: English and Polish ready at launch, with the system structured so a third language can be added without major rework. • AI assistance: automatic call summarisation pushed to the CRM record after every interaction plus an inline quality-control engine that flags poor audio or network issues and sc...

Outbound Telemarketing Project $250 per Sale . Online IT Academy is offering a performance-based outbound telemarketing project for Indian call centers. Project Details: Commission: $250( incentives including) per confirmed enrollment Product: Elite online IT & AI training programs (Data Science, AI/ML, Cybersecurity, Blockchain, etc.) Target Regions: USA Requirement: Own CRM, VOIP/dialer, scripts, QA, and trained outbound team We are looking for serious, professional BPOs capable of: Handling cold calls, pitching, objection handling, and closing high-ticket enrollments Maintaining quality standards and performance accountability Managing their own infrastructure and processes Why Partner: High commission per successful enrollment Premium product with excellent cl...

I need motivated cold callers who can jump straight into a B2B appointment-setting campaign aimed at healthcare and real-estate decision makers. You’ll be working from my curated lead lists, calling owners, administrators, and C-level executives, then locking in calendar appointments for our sales consultants. The project is 100 % commission. I’ll supply the script framework, a VoIP dialer, and CRM access; you bring the energy, persistence, and a track record of turning cold conversations into qualified meetings. A booked meeting is counted only when the prospect attends or reschedules within 24 hours—no show, no commission. Daily CRM updates, call notes, and call recordings are mandatory so I can monitor quality and coach where needed. If you already use too...

...provided list of doctors, nurses, and clinic managers. • Use the script to explain the medical product and answer basic questions about its features only; pricing and in-depth service benefits are handled by me later. • Note call outcomes in a simple tracker and schedule any agreed follow-up calls. • Forward hot leads immediately so I can continue the conversation. I supply: the contact list, VoIP dialer access if needed, the full script, plus short onboarding videos. You bring: clear English, a calm manner, and reliable internet. Calls can be made during standard business hours in the target time zone, but I’m flexible on exact shifts. Deliverables expected each week: 1. Updated call log spreadsheet with outcome codes. 2. Brief summary of any trend...

...during U.S. business hours. Each call should run no longer than 5–10 minutes. I will supply the full script, an interview log template, and the phone numbers. Your assignment is straightforward: • Place the VOIP call, follow the script word-for-word, and keep the tone friendly yet professional. • Capture every answer verbatim in the log, adding brief notes on voice confidence or red flags when relevant. • Submit the completed log to me after each call so I can keep the hiring pipeline moving in real time. Strong English pronunciation, dependable connectivity, and familiarity with common VOIP tools (Skype, Zoom Phone, Google Voice, etc.) are essential. Previous experience in recruiting support will be a plus because it helps you keep the conversat...

...is capable of handling both live chat and phone inquiries with a high level of professionalism and consistency. This is a fully remote position requiring a commitment of 48 hours per week. The first week will serve as a paid trial period to ensure a smooth and effective collaboration. Key Responsibilities: Provide courteous and professional assistance to customers in Spanish via live chat and VoIP calls. Accurately identify customer needs, clarify inquiries, and resolve issues efficiently. Follow the scripts and step-by-step guidelines provided. Maintain a concise activity log at the end of each shift, including resolved cases and any required follow-ups. Requirements: Native-level Spanish proficiency from a Latin American country. Clear, friendly speaking voice and strong wr...

...outbound calling operation focused exclusively on business-to-business sales. The core of the job is simple: reach the right decision-makers, pitch our offer confidently, and document every conversation. A call-recording capability is non-negotiable because I need to review interactions for quality control and training. If you already run with tools like Aircall, RingCentral, Five9, or a comparable VoIP stack that stores recordings securely, let me know; I’m open to whichever platform you prefer so long as recordings are easy for me to access and download. Here’s what I’m expecting you to handle: • Place outbound sales calls to a list of qualified businesses I’ll supply. • Log basic call outcomes (connected, voicemail, follow-up date) i...

I need a friendly, reliable personal assistant to handle all appointment scheduling by phone. This is pure phone support—no email or live-chat work—so you must be comfortable speaking clearly, keeping conversations engaging, and ...when a client needs to reschedule. Your job is to confirm the details, enter them into our shared Google Calendar, and leave concise notes so I can see exactly what was agreed. What success looks like: • Every call answered or returned within agreed business hours • Calendar always accurate, free of double-bookings • Call notes completed before you log off for the day I’ll provide a VoIP line, call script, and calendar access. If you’re punctual, professional, and adapt easily to different personalities, ...

...Recruiter -30% Commission ( Manage the complete recruitment cycle from client acquisition and candidate sourcing to the final completed placement (temporary, contract and /or permanent). Full control means full rewards. This is where your comprehensive skills translate into substantial earnings. Initially, you will be provided with a company email address and a dedicated landline through our VoIP system, allowing you to make and receive calls professionally. All you need is a laptop, an internet connection, or even just a mobile phone with the app installed. Your role will involve conducting your own research, lead generation, and social outreach to identify companies, decision-makers, and potential clients. You’ll then make contact via phone calls and email, altho...

I need a seasoned VoIP specialist to take my deployment from zero to fully operational. I will not be supplying configuration files, trunks, numbers, or even the initial account—everything has to be sourced, built, and verified by you. The finished system must speak SIP end-to-end so that soft-phones, desk phones, or mobile clients can register and place calls immediately after hand-over. I expect you to: • Create or configure the account, secure it, and document all access credentials. • Provision at least one SIP trunk or equivalent solution so the platform can dial in and out of the public network. • Set up a clean dial plan with working inbound and outbound routes and test calls in both directions. • Provide two sample SIP extensions (one desk...

Experienced Network & Support Technician — MSP environment, self-managed Diagnosing and resolving network issues across client environments (LAN/WAN, firewall, switching, VoIP) Handling remote support tickets end-to-end — open to close, documented, no hand-holding On-site installs, cable runs, device configuration, and troubleshooting when needed Working within a ticketing system (SyncroMSP) and documenting all work in our knowledge base (Hudu) Communicating directly with clients — professionally, clearly, and without escalating routine issues Minimum 3 years hands-on experience in a network support or MSP technician role Solid working knowledge of TCP/IP, DNS, DHCP, VLANs, firewall rules, and VPN configurations Experience with Windows Server, Active Director...

I run a service business that requires precise, daily coordination of cleanin...Deliverables I’ll rely on • A continuously accurate Connecteam schedule that reflects all daily cleanings • Timely confirmation or rescheduling notices sent to clients and cleaners • A brief end-of-day summary noting any outstanding issues or follow-ups If you already know Connecteam, great if not no worries. Fluency in English and Spanish or Portuguese is essential, and comfort with phone or VoIP calls. Steady availability during U.S. business hours would make the hand-off smooth, but I’m flexible on exact times as long as the calendar stays current. Let me know your experience with calendar management and customer communication, and tell me how you’d keep Connec...

...centralized lead management hub * Capture inbound leads from: * Website forms * B2B marketplaces * Social media platforms * Integrate via APIs and webhooks * Automatically categorize and route leads 2. Voice AI Configuration * Configure high-quality conversational AI voice agents * Support regional accents and natural conversations * Set up inbound and outbound calling * Integrate with VOIP providers such as Twilio, Vonage, Exotel, etc. * Implement automated call outcome tagging: * Interested * Busy * No Answer * Callback Requested * Not Interested * Use outcome tags to trigger conditional automation workflows 3. Omnichannel Automation Logic * Automated fallback messaging if calls are unanswered * Messaging support via WhatsApp/SMS * Enable inbound message...

I have 20+ candidates for AI Content Creator (crowdsourcing) position who have already asked to learn more about our opportunities and now need to move them through the first interview step. You will log in to the VOIP platform I provide, ring each candidate during U.S. business hours, and conduct a short, fully scripted interview that lasts around 12 min. You have to deliver a professional experience in fluent, neutral-accent English. Every call goes to an interested candidate. There is no cold outreach involved. The interview script is fixed and the format is structured; you simply read the questions, record each answer, and tag the outcome (pass, hold, fail). Successful candidates are then scheduled for the next stage automatically. I’ll be available on messengers for q...

I'm looking for a skilled WebRTC developer to implement real VoIP calling functionality for my app, WolfCall. Current Architecture: - PSTN callback flow: Twilio calls the user’s SIM number first, then bridges the international destination. Target Architecture: - Real VoIP/WebRTC in-app calling. Requirements: - User presses Call inside WolfCall. - Call stays completely inside the app (no Android/iPhone system dialer). - No callback to user mobile SIM. - Audio handled through internet/WiFi/mobile data. - Twilio only calls the destination number. - Full in-app call control (mute, speaker, hangup, etc.). Preferred Technologies: - Twilio Voice SDK OR Twilio Voice JS SDK / WebRTC. Important Notes: - The backend and business logic are already working in production (S...

I need an experienced VoIP engineer to take a self-hosted PBX environment to the next level. You should feel equally at home inside VitalPBX, FusionPBX, Issabel—or be ready to recommend another open-source platform if it serves the brief better—because I want the freedom to switch or combine solutions as requirements evolve. The immediate goals are clear: • Design and fine-tune advanced call-routing logic so every inbound and outbound call reaches the right place with minimal delay. • Build granular, real-time reporting that lets me track performance by queue, agent, and campaign without relying on costly third-party services. • Bridge the PBX with my existing tools (CRM, help-desk, analytics, or any REST/Open API-friendly system) so data flows automa...

I run a service business that requires precise, daily coordination of cleanin...Deliverables I’ll rely on • A continuously accurate Connecteam schedule that reflects all daily cleanings • Timely confirmation or rescheduling notices sent to clients and cleaners • A brief end-of-day summary noting any outstanding issues or follow-ups If you already know Connecteam, great if not no worries. Fluency in English and Spanish or Portuguese is essential, and comfort with phone or VoIP calls. Steady availability during U.S. business hours would make the hand-off smooth, but I’m flexible on exact times as long as the calendar stays current. Let me know your experience with calendar management and customer communication, and tell me how you’d keep Connec...