Call center service post jobs

I'm seeking a social media expert who can assist in promoting crypto coin, which is currently in presale. Key Responsibilities: - Utilize organic strategies to boost visibility of the coin on Facebook, Twitter, and Instagram. - Create and post informative content that raises awareness about the coin while maintaining authenticity and engagement levels. - Develop interactive polls and quizzes that encourage user participation, helping to create a buzz around the coin's unique features and benefits. I'm looking to strike a balance between informative posts and interactive content, and this role would suit someone with a good understanding of crypto and social media marketing. Experience in the promotion of similar projects is preferred.

...part For Each Booking we want to add component (Hotel, Tours and Misc Service is known as component), We want to select services to be added. Add Hotel - Select 'Hotel', Check-in Date, Check-out Date, No. of Rooms Add Tour - Select 'Tour', Tour Date , No. of Pax Add Misc Service - Select 'misc service', Select 'Country', Select 'City' Add Remark - Large Input Box Vendor Payment Part For Each Booking There would be Vendor Payment Page All components would be listed there For Eg. Hotel A - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Hotel B - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Tour A - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Misc...

I would like to creat door hangers two sided with this information Energy savings program “ Available in this zip code! Products include: Roof Tankless water heater Turf Electric panel upgrade Exterior paint Solar Windows Insulation HVAC Payment plans as low as $99 a month $0 money down Call today to get prequalified for programs and incentives available to homeowners only Representatives available for free assessment in your area call today to schedule appointment And make it in red colors that pop

I am looking for an expert developer who possesses an in-depth understanding of Java multi-threading, specifically the Executor Service method. The main task involves partitioning a loop in a program I'm currently working on. Key Responsibilities: - Understand and modify my existing Java code - Partition the given loop to enhance performance by effectively spreading the workload across different threads - Use the Executor Service method as the default way for threading Most importantly, to be considered for this project, applicants should highlight past roles or projects where they've successfully implemented a similar Java multi-thread solution. Additionally, having an excellent grasp of loop partitioning for performance enhancement will be a considerable ad...

As an organization, we aim to significantly boost our network security. Thus, we're seeking a skilled professional capable of: - Configuring firewall - Implementing an effective Intrusion Detection System - Establishing secure remote access Unfortunately, we skipped out on specifying our preferred secured remote access service and the size of our network infrastructure during the initial stages. However, we encourage applicants to be fully versatile with VPN, SSH, RDP, and to be equipped to handle infrastructure of various sizes. Prior experience with these areas will be advantageous. Do you have what it takes to help us execute a thorough network security overhaul? If so, we want to hear from you!

We are using an online field service software platform called Uptick for our field technicians to carry out inspections of fire systems. The online software we use generates a PDF report based on the field technician inputs. We have access to the CSS/HTML/DJango source code to modify the PDF output. We require a developer who will work with us to generate a PDF output based on our design by modifying the existing source code. Please note: The developer must be willing to discuss the project via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions] so that clear instructions can be discussed as to the required PDF output.

I am in need of a proficient WordPress developer who can carry out effective content management for my website. Specifically, my website primarily features written blog posts. Your primary tasks would include: - Man...posts as necessary to create dynamic and attractive content. Ideal Skills and Experience: - In-depth understanding of WordPress and content management. - Proven experience working with written blog content management. - Exceptional attention to detail, ensuring cohesiveness and effectiveness in content presentation. - Excellent time management skills to ensure regular updates. This project center around content management, with keenness on frequency and quality of updates. Looking for a dedicated professional who can deliver results while working with minimum su...

** Please do not apply. If you don’t meet the must have criteria at the beginning of this job description post. We are looking for a motivated and successful grant writer located within Canada! The grant writer will be responsible for locating, researching, and applying for potential funding opportunities in order to ensure successful grant approvals. The Grant Writer MUST be Canadian or have the expertise and experience with the Canadian government, ideally living in Canada and speaks and writes English Fluently. They MUST specialize in IT/digital marketing/ ecommerce/employee hiring grants They MUST have a proven strong track record of total grants submitted vs approvals in the last year within Canada. They are responsible for finding funding opportunities for our org...

It is step by step guide on how we work as a business to service our clients. This will be shown to potential clients need it to be more engaging. Visual design, Layout and formatting, Graphics and images

I'm seeking a talented social media expert to help me grow my Instagram account. We are a licensed Psilocybin Service Center in Oregon. We need more of an online presence in general and are open to ideas. Need content posted and engagement for sure. The is a wide range in our demographics. Mostly being mushroom-friendly audience. Key aspects of the project include: - Crafting engaging content: You should be able to create compelling, relevant and shareable content that aligns with my theme of inspirational quotes. - Boosting website traffic: Your strategies should be geared towards increasing the number of visitors to my website. - Understanding target audience: A good understanding of middle-aged adult demographics is necessary. You should be able to tailor content to...

I'm passionate about creating an engaging PC Role-playing game. I'm intrigued by games ...immersive stories and dynamic, ever-changing worlds. Unfortunately, I skipped the question about game mechanics, but that gives an avenue for creativity. Here are the broad outlines of what I envision. Key Objectives: - Develop a PC game with a rich, Role-playing narrative. - Incorporate innovative features capturing imagination and interest. - Ensure responsiveness and high performance. - Provide post-development support for bug fixes and upgrades. Ideal Candidate: - Experience in PC game development, particularly in the RPG genre. - Ability to grasp concept and expand creatively on it. - Detail-oriented with a commitment to superior quality. - Understanding of best practices for...

We are a print publication and every month, we need to publish online all the articles that are published in our magazine. This is time consuming for us. All you need to do is copy and paste the text into a post, add the pictures, set to the correct category and select correct author. This would be 15-20 articles per month and we are willing to pay $5 per article.

I require an proficient developer to create a script that can send out automated emails through Gmail. This task should be accomplished with an appropriate scripting language for Gmail's environment. Key Requirements: - Send out notification emails. - The notifications will be for scheduled reminders and service status updates. - Targeted audiences are all users and selected groups. Relevant skills include proficiency in JavaScript (as Gmail Scripts commonly employs this language) and familiarity with Gmail's API. Knowledge of handling scheduled tasks and interaction with user databases is also beneficial. In short, I'm looking for a coding and Gmail expert who can automate the process of sending important reminders and status updates to our users. The system shou...

Storecheckers are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. After the visit there is a report to complete, it is not lengthy but y...

I am looking for an expert in RFID technology and .NET programming to integrate the RFID into our current weighbridge system. Key Details: - 3rd Party System was developed using .NET and it does support API or external interface connections. - The task will involve programming to fully integrate the system with RFID t...interface connections. - The task will involve programming to fully integrate the system with RFID technology. Skills and Experience: - Proficiency in .NET programming & SQL Database - Previous experience with RFID technology - Knowledge of API integration - Experience with weighbridge systems would be a huge advantage. Your role will be to ensure the smooth functioning of the weighbridge system post-integration and provide us with a user-friendly, effective ...

I need a custom WordPress solution that will allow registered users on one WordPress site to create posts via a form, and...Experience with creating custom plugins - Familiarity with WordPress APIs and data handling - Ability to work with cross-site data transfer The project requires: - Setting up a user-friendly form for registered users on Website A to create posts - Establishing a connection between Website A and Website B for seamless post transfer - Ensuring the posts are published immediately on Website B I'm open to your suggestions for user information that could be included in the post transfer, and I would appreciate your input on best practices for this kind of cross-website integration. Your input on potential security considerations for such integrations...

I need a skilled animator to bring my vision to life and create an engaging promotional video. Key requirements: - You must have experience in 2D animation and be proficient in relevant software. - The goal of the video is to promote a product or service, so your work must be adapted to achieve this goal. - The target audience for this project is adults, so the style and content of the animation must be suitable for this demographic. - Audio narration is still in process, but our market is based on the same thing that this application does, for the Latin American market. - In short, we are looking for an animation that is very similar to the attached video, since the narration will be very similar as well. - If the animator requires the script in

hello I'm looking to set up a team that would help me start my company so the deal is that I want to start a movie streaming company that lets users stream and download movies and TV...gets more than 10000 +active users, we will get funding to continue with the work in two months so the problem is I don't have the money to pay you right now but once we get funded I will pay you very well so i need 2 developers {able to make Android and ios apps} 5marketing people 2 people to handle sales 2 customer service 10 people with high internet to download and upload movies and since you would have helped found this company 50% will be equally distributed among you. below is my pitch de...

I'm seeking an exam invigilator assist for an on-site exam in La Ceiba. We provide test administration services to test-takers worldwide. For this purpose, we look for professionals who we contact on an "as-needed" basis work at professional centers administ...certifications. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have an assignment coming up where a test taker has been approved to have the exam read outloud to them. For this assignment, you are required to be present on-site, and read the exam content aloud to the test taker. The exam is taking place at a professional testing center in Ceiba, Costa Rica. Date: Wednesday, 24 April, 2024 Time: 7:30 am to 12:45 pm We provide full trai...

I would like to design standard operating procedure (rules of lead engagement) based on large medium and enterprise segments- 1) how should sales consume the leads once a lead is assigned to the sales reps. 2) Define the stage movement timeline from one stage to another in salesforce based on which stage the lead is in. 3) How long to wait to send a follow up email /call after the two way connection has been established. 4) Reason to close or recycle the lead 5) Activities logged in salesforce. etc.

...dimensioned and drawn on 36” x 24” paper 1. Plan View: A floor plan indicating the dimensions of the project, location of all walls, doors, windows, headers and beams (with sizes), structural members (such as floor joists, ceiling joists, and roof rafters including sizes, dimensions and direction), electrical outlets, electrical switches, lighting, smoke detectors, escape windows, appliances, electric service panels, bathrooms, furnaces, water heaters, all materials to be used, ceiling height, and all other pertinent information. If there is to be a fireplace, installation information must be submitted. 2. Cross Section: Show all materials to be used, basically a slice through the wall showing how the wall-ceiling-floor construction is to be completed. Indicate as muc...

I am currently battling cancer and going through chemotherapy. I have recorded some videos and need a skilled video editor to help me with the post-production. The goal is to create engaging content that can be shared on platforms like TikTok and Instagram. Key Requirements: - Advanced editing skills: I'm looking for someone who can enhance my content by adding effects and transitions. - Understanding of young adult audience: The primary target for these videos are individuals aged 18-25, so a creative approach that resonates with this demographic is key. - Sensitivity to content: As these videos will document my personal journey with cancer, it's important that the editor is empathetic and able to handle the sensitive nature of the topic. Future Opportunity: The ultim...

More details: Which social media platforms would you like the post to be created for? Whatsapp Would you like the social media post to include visuals? Yes, images What is the primary message or theme you would like conveyed in these images? Promotion of a specific product

I am seeking a talented website developer to construct a formal, corporate-style ecommerce platform for my...design, UX and ecommerce are essential for the success of this project. The site could have 17,000 members who would need to have profiles on the site, there would have to be membership levels, the site would sell merchandice and on-line coureses also charge for consultation on a timed basis. there would have to be upload and download capability for documents and images. it would be good if we could post to the social media account from the site. there would have to be a messaging system throughout the site (google workspace). Also a CRM as many messages to the site will be inbound leads. There can be other suggestions for development. scalablity, desktop, phone and tablet ...

...minimalist aesthetic. Along with adding the below improvements. Birthday Pop Up (Modal/TBD): Currently titled as (openpop1) to be triggered upon selecting the “Caller is verified” #button# in the “Inbound Opening Call Script”. If the requirements are met that are currently in the script then it should populate on the screen. However, the end user should not have to interact with the pop up to make it go away. They should be able to click anywhere behind the pop up to make the pop up go away. Auto populate script based on VAR LiveCall = @call.skill_name@ Upon loading of a new call the script should automatically populate based on the VAR Livecall = @call.skill_name@ that populates. Based on that the script should populate the ID of the script as s...

Project Budget: $100 Project Deadline: 1-2 Days Project Type: Custom WordPress Plugin Project Difficulty: Standard PHP Version: 8.2 and above Project Overview: Custom WordPress plugin required to allow a user to: - Upload a CSV with bulk new POST data - Select a post category, schedule start date, choose how many posts to PUBLISH each a day - Import post data and create all new posts as DRAFTS, to go live on the specified post schedule & keep a suitable log that can be checked - Insert the new POST IDs back into the original CSV file & automatically download the update CSV for a user 5* FEEDBACK WILL BE LEFT FOR YOU

I'm seeking an exam invigilator with at least a Bachelor's degree to administer an on-site exam in Bertrange, Luxembourg. This is a one-time gig with the potential for future opportunities. We provide test administration and accommodation solut...the entire scheduled time, even if the exam ends early. We have a computer exam coming up where a test taker has been approved for a Reader and input assistance. For this assignment, you are required to be present on-site, sit with the test taker, and read the exam content aloud. You will then enter the answers as instructed by the candidate. The exam is taking place at a professional testing center in Truro, UK. Date: Tuesday, 23 April, 2024 Time: 9:30 am to 10:30 am We provide full training, and this assignment will pay $2...

Theme Home About us location Service Blogs (dynamic) Contact us Redesigning ofy website All content from this website as pages

I'm in need of a captivating video advertisement aimed at boosting sales for my e-commerce store. While I have no specific target audience outlined, the candidate with a broad understanding of different demographics will be highly preferred. - The Work: The scope of work will include concept creation, creating storyboards, filming, and post-production. Your work should deliver a compelling narrative that encourages the viewer to make a purchase. - Ideal Skills: You should possess demonstrable skills in video production and editing, storytelling, and e-commerce marketing. Past experience creating effective e-commerce ads will be highly beneficial. - Timeframe: There's no rush to complete this project. I do value quality over speed, so take the time you need to deli...

...to manage my stock of jewellery items, including tracking and updating inventory levels in real-time. - Sales and Order Management: A seamless system to handle the processing of orders and managing sales records effortlessly. - Customer Relationship Management (CRM): A centralized platform to store and manage customer information, with a focus on providing personalized and exceptional customer service. - POS & Credit Management: An integrated point of sale system that also incorporates credit management functionalities. - Finance Management: A module dedicated to tracking financial transactions, generating reports, and managing financial records. Additionally, I'm interested in the following eCommerce functionalities: - Product Catalog Management: The ability to easily ...

...long-term collaboration on banner creation and other graphic content contract. This first contract involves creating a series of 15 banners for the launch of our new car rental service. The banners will be used on our various websites and Google Ads. Contest details: For this competition, you are tasked with designing a 940x177px banner bearing the text: "ICIGO: Louez, vibrez, explorez!". This banner is intended for placement on the homepage of our website www.icigo.com. You may utilize the images provided here : First contract details (post-contest): Here are the specifications for the remaining banners: - 1x 220x360px banner with the text "Louez. Conduisez. Profitez. ICIGO." with a punchy style. It will be

I would like to have a monthly seo service for Google Places and Organic Search Results. I would like to rank both. I want to target 5 keywords. Must be qualified provider with good rating and many reviews. Please provide details of your offers. I am willing to pay $100 per month. DO NOT CONTACT BUSINESS.

I'm looking for an experienced mobile app developer to create a comprehensive laundry operations app that operates on both iOS and Android platforms. Th...able to pay for their services / subscriptions within the app. - Manage multiple laundries: The app should support multiple laundries, each with their own booking, tracking, and payment system. Ideal candidates for this job would have: - Proficiency in developing cross-platform apps, particularly for e-commerce and service-based operations. - Experience in building apps with online booking, tracking, and payment capabilities. - Knowledge of how to manage multiple locations or service providers within a single app. Please provide examples of similar projects you've worked on in the past as well as your proposed...

The app is supposed to: - Search for specific product and add it in the cart with all needed information: delivery location, accessories, quantity. (Example: HP laptop with 14in size) - Compare the product price and service quality in the platforms and give results of the comparison. ( example: price in Amazon for the laptop is 1000$, delivery time is 3 days, the reviews are 4 star. Same for other platforms) - Direct the user to the selected platform to complete the purchase. (Example: to purchase the laptop from Amazon)

I'm looking for a tech savvy freelancer to rectify a persistent issue I'm experiencing when trying to use my DualSense controller natively with the game, Brawlhalla. Despite having support for DualSense, Brawlhalla no longer responds appropriately to the controller. Notably, I've already made an attempt ...effective manuver to fix the issue - Test to ensure the problem is completely solved The right person for this job should possess the following qualifications: - Proven experience in troubleshooting and resolving tech-related issues on Steam and Windows. - Familiarity with DualSense controller and Brawlhalla game. - Efficient communication to provide progress updates and any steps I should take post-resolution. - Highly detail-oriented, with the ability to unders...

I'm searching for a seasoned full stack mobile application developer to create a highly functional mobile app. This application will be developed for both Android and iOS platforms. Key Features: - User Application: This will allow users to register and scan QR codes to obtain queue numbers. - Admin Application: This console will be used to call customers and manage respective details. Additional Attributes: - The user app will need integration for Push notifications, Location tracking, and Social media platforms. Ideal Skills: - Full Stack Mobile App Development - QR Code Integration - Real-Time Notifications Integration - Strong knowledge in Geo-Location features - Social Media APIs Experience with these features, particularly within queue-management systems, w...

We need a dedicated customer support telecaller to act as a devoted link to both our existing and potential customers. You will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidenc...will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidence and skill in handling all types of customer queries - Knowledge of CRM tools - Exceptional communication and problem-solving abilities - Experience with service-centric businesses...

I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essential. Plea...

I need a skilled translator with an excellent command of both English and Italian, and a strong understanding of finance industry terminology to assist with a 30-minute business call. Key Responsibilities: - Translate Italian to English in real-time during a business discussion - Convey industry-related finance terminologies accurately Ideal Skills: - Fluent in Italian and English - Prior experience in live translation particularly in Finance Please note, accuracy and professionalism are of paramount importance for this job.

We are making us a new website. We are looking for a === Vue-Developer who is also a Web-Designer === That is you? Awesome! I need two elements from you 1) On half way down the page is a Call-To-Action-Element "INnUP-Kontakt". Your job: Make it beautiful so that people contact us. Needs to fit the page. Contact mainly via phone or email. Newsletter Subscription is NOT required. If you can fit it good. If not also good. Contact is priority Deliverable: Vue-File "" 2) On there are 4 instances of (Digitaldruck, Siebdruck, ..) In each of them at the bottom we tell customers the delivery date and the price with and without taxes and that delivery is free and "add to

We are looking to build a new website using WordPress which will link to our .net bespoke erp software which is currently being developed. As all our business is B2B, it’s very important for our customers to access as much information as they can online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestoc...

...table, as I often entertain guests - A comfortable seating area that promotes relaxation, chats, and comfort. - Media Wall - Maximization of natural lighting - an aesthetic that capitalizes on light will be highly favored - Incorporation of features like a console, mirrors, wall art, center rugs, a media wall, and sofas with accent that combine style and utility. Special Attention should be paid to: - Nice, lush curtains that complement the modern aesthetic and enhance the spacious feel of the rooms - Furry center rugs alluding to high comfort and sophistication. Electrical points and lighting points can be altered and changed to avhieve a vood view. Experience in residential interior design, particularly in modern style, is essential. Freelancers with a good eye for...

More details: What specific goals do you have for improving the SEO of your barber website and spa website? Increase website traffic, Improve search engine rankings, Boost online visibility What informat...of your barber website and spa website? Increase website traffic, Improve search engine rankings, Boost online visibility What information should successful freelancers include in their application? Detailed project proposals Which are the primary keywords or key phrases that you want to target for your barber and spa websites? High volume and low competition keywords, Brand-related keywords, Service-specific keywords - Blogs - Lonk nbuilfing - UX DESiGN - HOME - LANDINGS PRODUCRTS - CHECKOUT - PR - FAST LOADING - Citatio...

Th...motion graphic designer to create a minimalistic and abstract animation for a website's user interface. The project involves: - Crafting a captivating animation under 30 seconds in length - Creating a design that is impactful yet simple with intricate attention to detail - Working collaboratively to finalize the look and feel of the project - the size of the videos fit with Instagram Reel and Post Size - using minimal mockups for MacBook and iMac - using the same minimal approach of Apple Presentations and Promos Ideal freelancers will have a strong portfolio of minimalist animations and a keen understanding of making complex ideas easy to comprehend through motion graphics. Experience in UI design and a knack for keeping viewers engaged in a short time will be a si...

I'm on a hunt for a creative graphic designer to craft an engaging banner that effectively promotes a particular product or service. While I haven't indicated a preference for the design style, I'm open to different styles and look forward to being surprised by your innovative creations. What I Require: - A compelling banner graphic that successfully markets a product or service. - Creativity and originality in the design approach. Ideal Skills and Experience: - Proven expertise in graphic design. - Strong portfolio showcasing diverse design styles. - Ability to communicate a brand's message effectively through visuals. While I've skipped the section on freelancer applications, I recommend that your application showcases keen attention to detail. I...

...functionality sought is for the automatic posting of customer orders to the carrier's system and the subsequent status update in the Prestashop system whenever the carrier adjusts this status. What I expect from freelancers: - Past work details should be included in the application to demonstrate experience and expertise. Required API Functions: - Customer orders made in Prestashop should automatically post to the carrier system via their API. - Any changes of status made by the carrier should reflect in the Prestashop orders panel. Anticipated Status Changes: - 'Delivered': Signals the successful delivery of a customer order. - 'In Transit': Indicates that an order is on its way to the customer. - 'Delayed': Informs about any delay that may ...

...landing page focused on maximizing conversion rates, specifically for Estimate Requests. **Responsibilities:** - Design a visually appealing and functional landing page that aligns with our services and goals. - Implement the design using the WordPress platform and integrate it seamlessly with the Avada theme. - Optimize the landing page for conversion, focusing on layout, content placement, and call-to-action buttons. - Ensure the landing page is responsive and performs well across all devices and browsers. - Collaborate closely with our team to refine requirements and adjust designs as needed. **Requirements:** - Proven experience in web design and development, specifically with WordPress and the Avada theme. - A strong portfolio of previous work that includes landing pages f...

More details: Which platform(s) should the app be developed for? Both What essential features should be included in the audio calling app? Contact list import, Call recording, 3-way calls How should the audio calling app handle user registration and authentication? Email and password login, Phone number verification

LOGO: - Update/Rebranding current logo in 3 variants. - Creating color variations of the logo selected by the client. - Other additional drafting and preparation - Logo to be the same font as the recommended for to use in post social media and site LOGO PACK (PNG/AI/SGV/PDF/Pozitive/Negative). PATTERN: - Creation of 3-4 brand patterns. - Preparation of files in variants (PDF and PNG). SOURCE: - Identification of new fonts for social media and site. - Preparing the font package and delivering them.

We're a global market research and mystery shopper company. We undertake worldwide mystery shopping visits and audits across the globe. This task is an audit of an examination center which will require you to check if the security standards are met. You MUST HAVE fluent English skills able to communicate in a professional manner, smart, and well presented as you will be representing the company during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, present your ID, show a letter of authorisation, which we will provide for you beforehand, and explain what you're about to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very simple...