Silvia B. Profile

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$10 USD / hour

báho?,

slovakia

$10 USD / hour

It's currently 4:01 PM here

Joined December 11, 2012

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Silvia B.

@ssissa

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(0 reviews)

0.0

$10 USD / hour

báho?,

slovakia

$10 USD / hour

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Reliable person.

IT knowledge, translations (English to Slovak and vice versa), customer support, data entry experience

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Experience

National banka of Slovakia

Sep 2016 - Jan 2022 (5 years, 4 months)

• Ensuring smooth operation and maintenance of NBS information systems. • Incidents and problems troubleshooting in cooperation with the supplier. • Installation of new IT systems versions, builds and updates. • Creating user manuals. • User management in various information systems and environments. • Creating ad hoc reports according to the supervisor's requirements. • Installation and management of over 180 iPhones and iPads in MobileIron and user support. • New team members training.

Hewlett-Packard

Mar 2011 - Nov 2013 (2 years, 8 months)

Maintaining IT assets database of French company Alcatel-Lucent (keeping high data quality and ensuring accuracy in the database, coordinating and managing work of junior data administrators, customer billing report preparation, clarification of billing issues, creation of regular and ad hoc reports, solving of database discrepancies, identifying gaps in existing solutions, improvements suggestion and implementation...)